What does excellent customer service mean best answer?
Excellent customer service involves meeting and surpassing expectations. It means showing the customer how important he or she is to you and the business by interacting with he or she in a friendly, helpful and positive way.
How do you answer Tell me about a time you provided excellent customer service?
“I showed great customer service by having a great amount of product knowledge. I made sure that I was the product expert so that I could be a wealth of knowledge to my clients. I would never want to say “I don’t know” to a customer. I will always find an answer if I don’t already have one.”
What are the characteristics of 360-degree feedback system?
Important characteristics of effective 360 degree feedback include ownership of the data, accountability of the participants, credibility and commitment, communicating expectations, and continuous learning. These characteristics are discussed here in detail.
What is an example of 360-degree feedback?
Sometimes 360 degree feedback includes behavioral descriptions for each rating. For example, one 360 feedback sample rated the person as “does not communicate well with their manager” and included this description:”This person is very quiet in meetings. They usually just stay quiet and try to blend in.”5 Aug 2021
What does excellent customer service mean to you answer?
It means showing the customer how important he or she is to you and the business by interacting with he or she in a friendly, helpful and positive way. The idea is to leave a lasting impression on customers by working with them and assisting them in the best way possible.
What is an example of excellent customer service?
In retail, examples good customer service include remembering and appreciating repeat customers, forging a local connection with shoppers, putting your product knowledge to good use, and more.
How do you answer good customer service examples?
Example Answer I find great satisfaction in being able to find the perfect outfit for a customer, and have them leave the store knowing that they look their best. I’m a big fan of the clothing sold at Company XYZ, and in particular how it’s designed to fit people of all sizes.17 Jul 2021
What is 360-degree feedback System?
Modern methods in hrm
What is 360-degree feedback and why is it used?
360 Degree Feedback is a system or process in which employees receive confidential, anonymous feedback from the people who work around them. This typically includes the employee’s manager, peers, and direct reports.
What is an excellent customer service?
Excellent customer service means going beyond meeting your customer’s basic needs. It involves much more than providing support in a timely and pleasant manner. More importantly, it means doing everything possible so your customers are not merely satisfied. They’re actually happy with your products and services.15 Feb 2022
What are some examples of positive feedback for customer service?
“Thank you so much for helping out with my customers while I’ve been away. It’s such a good feeling to know that we can take time out when needed and the team are here to not just support our customers but support each other too. “14 Apr 2021
What is an example of a 360 degree feedback?
Sometimes 360 degree feedback includes behavioral descriptions for each rating. For example, one 360 feedback sample rated the person as “does not communicate well with their manager” and included this description:”This person is very quiet in meetings. They usually just stay quiet and try to blend in.”Aug 5, 2021
What are the 3 most important things in customer service?
Essentially, the 3 important qualities of customer service center around three “p”s: professionalism, patience, and a “people-first” attitude. Although customer service varies from customer to customer, as long as you’re following these guidelines, you’re on the right track.Aug 1, 2020
Used Resourses:
- https://matterapp.com/blog/360-degree-feedback-samples
- https://www.custominsight.com/360-degree-feedback/what-is-360-degree-feedback.asp
- https://www.hive.hr/blog/positive-feedback-examples/
- https://matterapp.com/blog/360-degree-feedback-samples
- https://www.evaluationforms.org/360-degree-feedback/characteristics/
- https://www.vendhq.com/blog/examples-good-customer-service-retail/
- None
- https://www.vendhq.com/blog/examples-good-customer-service-retail/
- https://answerfirst.com/what-does-it-mean-to-provide-excellent-customer-service/
- https://brittanyhodak.com/the-3-important-qualities-of-customer-service/
- https://www.thebalancecareers.com/interview-questions-about-customer-service-2063349
- https://www.myperfectresume.com/career-center/interviews/questions/define-excellent-customer-service
- https://www.mockquestions.com/interview/Customer+Service/Give-me-an-example-of-how-you-delivered-excellent–GQT23232181.html
- https://www.thebalancecareers.com/what-is-customer-service-2063347
- https://www.myperfectresume.com/career-center/interviews/questions/define-excellent-customer-service
